Microsoft recently released the preview of its new Bing and Edge applications for iPhone and Android operating systems, which include new features such as voice search and access to its AI-powered chatbot. In the Bing mobile application, users can press the Bing icon to begin a chat session, where they can inquire about a variety of questions…
How Can I Provide a Consumer-Like Experience? Chatbots that claim to lower help desk call volume by helping employees get immediate answers to questions or resolution to issues have become all the rage. However, the only way they will be able to deliver a consumer-like experience that will help you maximize the ROI on your…
le décalage entre les besoins des collaborateurs et les exigences opérationnelles Face à la pandémie, les employeurs et les collaborateurs ont relevé de nombreux défis. Cependant, il a été difficile de consolider les enseignements tirés afin de se préparer aux besoins futurs des entreprises, des clients et des employés. Les chefs d’équipes dans les usines…
Cybersecurity firm Darktrace said it has hired auditing firm EY to review its important financial processes and controls in an attempt to ensure confidence of investors after a short seller QCM accused the Darktrace of manipulation in its accounts. Geoffrey Hurst, chair of the board said, “The Board believes fully in the robustness of Darktrace’s financial processes…
